Consumer Relations

Run into a financial bind due to an unforeseeable event? Believe it or not, you are not alone. Many people encounter financial hardship that prevent their ability to keep creditors current. We know financial difficulties can come unexpectedly; that's why we offer flexible options available to us to help you satisfy your balance.

Have you received a phone call or letter from us?

If you have received a phone call or letter from us informing you of an outstanding debt, please use one of the following options:

ACH Authorization: Please use the following ACH Authorization Form for multiple future payments you wish to have processed.

Call 1-888-905-1802: To discuss your account with one of our representatives. Click on Contact Us for our hours of operation and other ways of reaching out.

Mail Your Payment: You can mail your payment to one of the following addresses:

For regular First Class Mail Only

Oliphant USA
PO Box 74641
Atlanta, GA 30374-4641

For Overnight and Special Delivery

Oliphant USA
Lockbox Number 74641
Phoenix Business Park
1669 Phoenix Pkwy, Suite 210
College Park, GA 30349

Feedback & Complaints

To send us your feedback or to file a complaint please use the Feedback Form.

We’re Here to Help

If you need further help logging into your account, please get in touch.